Call for a Demand Response Trip: 
908-454-4044 - Option 2 for Dispatch
or 1-866-594-4044 - Option 2 for Dispatch

For Warren County Shuttle Timetables: 
Phillipsburg to Washington
Washington to Hackettstown
Phillipsburg to Washington (en Español)
Washington to Hackettstown (en Español)

For general questions and concerns, email humanservices@co.warren.nj.us
or call 908-475-6331

The Warren County Transportation Customer Guide can be accessed at:

Customer Guide - English

Guía del Usuario - en Español

For an alternate format, please contact humanservices@co.warren.nj.us or 908-475-6331. 

This curb-to-curb service is provided to all county residents without regard to race, color, or national origin, who are over age 60 and/or disabled. In addition, services are available to residents who are honorably discharged veterans or live in rural areas of the county.    Shuttle routes are open to the general public. Children under 18 must be accompanied by an adult (excludes shuttle services).  Shuttle services are open to the general public.

The suggested fare/donation is $1.00 per trip.

WCT and Easton Coach Company reserve the right to record and monitor activity within and around the buses for safety of the drivers and all of the passengers, including but not limited to the use of interior and exterior bus cameras.

To be eligible for senior transportation to nutrition sites and Saturday shopping, customers must first register with the Division of Aging & Disability Services at 908-475-6591.

3. Warren County Shuttle

The Warren County Shuttle is open to the general public.

The Warren County Phillipsburg/Washington Shuttle runs Monday - Friday, starting at 6:00 a.m with the last run beginning at 6:00 p.m. The Saturday Phillipsburg/Washington Shuttle starts at 9:00 a.m. with the last run beginning at 4:00 p.m. 

The Warren County Hackettstown/Washington Shuttle runs Monday - Friday starting at 8:00 a.m. with the last run beginning at 4:30 p.m. 

Customers can transfer between the shuttles.
 
Route deviation service is open to the general public when conditions allow. All non-scheduled stops and route deviations of 1/8 of a mile must be requested by notifying the driver or by calling Easton Coach at 908-454-4044 or toll-free at 866-594-4044. NJ Relay Services: Dial 711 or 800-852-7899 (TTY) or 800-852-7897 (voice). 

For more information, access the timetables on our website or contact the Department of Human Services at 908-475-6331 or humanservices@co.warren.nj.us.

Customer Guidelines

All services are curb-to-curb. 

Personal assistants, service animals, and customers using respirators or portable oxygen are permitted on WCT vehicles.

No bikes, razor scooters, or skateboards.

No smoking, littering, eating, and drinking on any vehicles. Customers who appear to be under the influence will be refused services or removed from the vehicle by the police.
Car Seat/Booster Seat: parents/guardians must be supply the appropriate seat for child(ren) under the age of 8 or 80 pounds The driver may assist in securing the seat into the vehicle. Parents/guardians must secure the child(ren) into the car /booster seat.

Passengers under the age of 18 must be accompanied by an adult (shuttle service not included).

Loud music and/or foul language is prohibited.

Tipping the driver is prohibited. Suggested fares can be placed in locked fare boxes on WCT vehicles. 

Only scheduled customers will be transported (excludes shuttle services).

Seatbelts must be worn by all customers. The driver will not transport any customer without a seatbelt. If you refuse to use the seatbelt, you may be asked to leave the vehicle, unless  physician documentation is on file.

Shoes and shirts must be worn at all times.

Be ready at least 15 minutes prior to your scheduled pick-up time. On the return trip please be outside the door you were dropped off, the driver will wait 3 minutes after your scheduled pick-up time, unless prior arrangements have been made. 

No standing or changing seats while the vehicle is in motion.

For more information, contact the Department of Human Services at 908-475-6331 or humanservices@co.warren.nj.us.

The Board of County Commissioners, through the Department of Human Services, administers the Warren County Transportation (WCT) system. The current WCT provider is Easton Coach Company, located in Phillipsburg, NJ. WCT is funded by Warren County, the Federal Transit Administration (FTA), and New Jersey Transit (NJT).

Warren County offers two different shuttle routes to the general public.

Timetables: 

Phillipsburg to Washington
Phillipsburg to Washington (Spanish)

Washington to Hackettstown
Washington to Hackettstown (Spanish)

Phillipsburg/Washington Shuttle

Monday - Friday Starts at 6:00 a.m. and last run begins at 6:00 p.m.

Saturday runs start at 9:00 a.m. and the last run begins at 4:00 p.m.

Runs start at St. Luke’s Warren Campus and end at Abilities in Washington.

Hackettstown/Washington Shuttle

Monday - Friday starts at 8:00 a.m. and the last run begins at 4:30 p.m.

Runs start at Abilities in Washington and end at Lowe’s in Hackettstown.

Route deviation service is available when conditions allow. All non-scheduled stops and route deviations of 1/8 of a mile must be requested by notifying the driver or by calling Easton Coach at 908-454-4044 or toll-free at 866-594-4044. NJ Relay Services: Dial 711 or 800-852-7899 (TTY) or 800-852-7897 (voice). 

Customers can transfer between the shuttles. 

You are allowed one folding cart or stroller per ride as long as you board the vehicle using the lift.

For more information, please access the timetables above.

Demand Response Trips

• Demand response trips are provided Monday through Friday.

• Trips are scheduled on a first-come-first-serve basis. To schedule call Easton Coach at 908-454-4044 (Dispatch Option 2) or 1-866-594-4044 (Dispatch Option 2).

• Please call at least 3 (three) business days before your requested trip date.

• The Local Service Area includes Warren County, as well as five (5) miles outside the county borders.

• Veterans Transportation provides Eligible veterans trips to VA centers in Port Murray, Morris Plains, Lyons, Newton, East Orange, and Allentown.

• For more information, see our Customer Guide in English or Customer Guide in Spanish

• For general questions and concerns, email humanservices@co.warren.nj.us or call 908-475-6331.

2025 Senior Saturday Shopping
2nd and 4th Saturday of the Month

For information or to register call Senior Services at 908-475-6591

• 3 Business days notice is required to schedule a shopping trip. 

• A call the Friday before your shopping trip between 2:00 pm and 5:00 pm is required to to determine your pick up time.

• Pick up time will vary depending on the number of participants scheduled for the shopping trip. 

• Selection for shopping location is determined by pick up location. 

• Arrival at the shopping location is approximately 10:00 am.  

• Participants have 3 hours to complete their shopping from the drop off time.

• Approximate pick up time for the store is 1:00 pm 

•  The shopping trip scheduled for the 2nd Saturday of the month is subject to cancellation due to lack of participation. 

2025 Weekly Shopping Trips

For information or to register for food shopping, call Easton Coach at 908-454-4044

 Shopping is available for Hackettstown on Tuesday, Washington on Wednesday, Phillipsburg on Thursday and Belvidere and Blairstown on Fridays. Dates are listed in the chart below as well as the store location.

• 3 business days advance notice is required to schedule participation in the shopping trips.

•  One hour and a half is the permitted shopping time.

•  Arrival time at the grocery store is approximately 11:00am.

•  A call to the Easton Coach Company is required the day before between 3:00pm and 5:00pm to confirm the pick up time

•  5 shopping bag limit per person

Title VI Notice to the Public

The Warren County Department of Human Services-Division of Administration’s transportation program is committed to ensuring that no person is excluded from or denied the benefits of services on the basis of race, color or national origin, in accordance with Title VI of the Civil Rights Act of 1964 as amended.   Any person who believes that she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint in writing to the Department’s Transportation Coordinator.  To file a complaint, or for more information on the Warren County’s obligations under Title VI write to the Warren County Department of Human Services- Division of Administration, 1 Shotwell Drive, Belvidere, NJ 07823 or humanservices@co.warren.nj.us.

Transportation services funded by the county are in whole or part funded through federal funds received through NJ Transit and as an individual; you also have the right to file your complaint to both the Warren County Department of Human Services as well as the Federal Transit Administration.  Complaints may also be filed with the Federal Transit Administration in writing to:  Title VI Program Coordinator, East Building, 5th floor - TCR, U.S. Department of Transportation, Federal Transit Administration, Office of Civil Rights, and 1200 New Jersey Avenue, SE, Washington, DC 20590  

A copy of this policy is available at the following locations: The County Department of Human Services lobby at 1Shotwell Drive, Belvidere, NJ, on all vehicles providing transportation, current contract provider office: Easton Coach Company – 229 Stockton Street, Phillipsburg, NJ 08865. Note: This information is also provided in Customer Guides, and timetables.  Information is also available on the county website.   

For more information or to request an alternative format or language, contact the Warren County Department of Human Services Division of Administration at 908-475-6331 or humanservices@co.warren.nj.us.

Warren County Title VI Complaint Form

Warren County ADA Policy and Complaints

2025 ADA Complaint Policy and Form

Reasonable Modification Policy

ADA COMMITMENT AND COMPLIANCE

Warren County and its community transportation vendor are committed to ensuring that no person is excluded from participation in or denied the benefits of its services on the basis on their disability as provided by the Americans with Disabilities Act. 

Warren County and its community transportation vendor management, and all supervisors and employees share direct responsibility for carrying out the Warren County and its community transportation vendor   commitment to the ADA.  Warren County Department of Human Services – Transportation Coordinator and its community transportation vendor Operations Manager are responsible to ensure accountability in this commitment and supports all parts of the organization in meeting their respective ADA obligations.  The Department and its community transportation provider will coordinate internally with all appropriate offices in the investigation of complaints of discrimination and takes a lead role in responding to requests for information about either the County or its community transportation providers civil rights obligations and operations.

ADA Complaints
If you wish to file an ADA complaint of discrimination with Warren County, please contact the Warren County Department of Human Services – Transportation Coordinator via Phone: 908-475-6331, email: humanservices@co.warren.nj.us or via mail at: Warren County Department of Human Services, Attn: Transportation Coordinator, 1 Shotwell Drive, Belvidere, NJ 07823.  

What Happens to my ADA Complaint of Discrimination to Warren County?

All ADA complaints of discrimination received by the Department of Human Services are routed to local area management for prompt investigation and resolution. All complaints received will be investigated, so long as the complaint is received within 180 days from the date of the alleged discrimination.  The County Department of Human Services will provide appropriate assistance (online and otherwise) to complainants who are limited in their ability to communicate in English or require accommodation. Complainants will be requested to leave contact information for follow-up about their complaints. 
The Warren County Department of Human Services aims to complete investigations into all complaints received, within 90 days of receipt. In instances where additional information is needed to complete an investigation, the investigator will contact the complainant using the contact information provided. Failure of the complainant to provide contact information or any requested additional information may result in a delay in resolution, or the administrative closure of the complaint. The County of Warren has a zero-tolerance policy on discrimination and will take appropriate corrective measures in all instances where a violation of Warren County non-discrimination policy has been established. 

Once a complaint investigation is complete, complainants will receive a notice of finding via their preferred/available mode of contact (phone, E-mail, U.S. post, etc.). If no contact information is provided, a note regarding the outcome of the investigation will be saved on file for a minimum of three years. Complainants can contact the Warren County Department of Human Services – Transportation Coordinator at any time to check on the status of their complaint.

Filing a Complaint Directly to the Federal Transit Administration:
A complainant may choose to file an ADA complaint with the Federal Transit Administration by contacting the Administration at: 
Federal Transit Administration
Office of Civil Rights
Attention: Complaint Team
East Building, 5th Floor – TCR
1200 New Jersey Avenue, SE
Washington, DC 20590

Further questions about Warren County’s ADA Obligations
For additional information on the Warren County non-discrimination obligations and other responsibilities related to ADA, please contact 908-475-6331 or write to: 

Warren County Department of Human Services 
Division of Administration
1 Shotwell Drive
Belvidere, NJ 07823
humanservices@co.warren.nj.us

Warren County Transportation Advisory Council (TAC) meetings are open to the public and all are invited to attend.  We welcome feedback regarding the Warren County Transportation.

Meetings are held every other month on the second Thursday at 1:30 p.m. in person and virtual.  For special accommodations, to find out the in-person location, or the virtual link to the meeting, contact the Warren County Department of Human Services at 908-475-6331 or humanservices@co.warren.nj.us. 

2026 Meeting Dates:

January 8, 2026
March 12, 2026
May 14, 2026
July 9, 2026
September 10, 2026
November 12, 2026

TAC Meeting Dates-2026

Volunteer Application

You may also contact the Transportation Coordinator Deirdre Bassin at 908-475-6331 or directly via email.

 Warren County
Casino Revenue
Senior Citizens and Disabled Residents
Transportation Assistance Plan
(SCDRTAP)
FY2026 Projected Budget and Goals

The following budget and goals were presented at the Warren County Transportation Casino Revenue Fund FY2026 SCDRTAP Public Hearing on September 4, 2025 at the Richard Gardner Library and virtually via Microsoft Teams.  

Warren County FY2026 Award $856,452
FY 2024 SCDRTAP Closeout $472,920.85
Total FY2026 Allocation $1,329,372.85

 FY2026 Goals:
1. Continue updating Coordinated Human Services Transportation Plan (CHSTP)
2. Enhance Public Awareness and Needs Assessments of Transportation Services
3. Increase Membership on the Transportation Advisory Council (TAC)

Notice of Public Hearing: 2026 Casino Revenue Grant

The Warren County Department of Human Services, Division of Administration announces that a public hearing will be held on Thursday, September 4, 2025 at 1:30 pm to discuss the 2026 Casino Revenue Grant Application.  This meeting will be held in person at the Warren County Richard D. Gardner Library, 2 Shotwell Drive Belvidere, NJ 07823 and virtually via Microsoft Teams Meeting ID: 220 070 638 123 9, Passcode: af26ZY3J

Calendar year 2026 Casino Revenue funding is available between January 1, 2026 and December 31, 2026 for transportation services to senior citizens and disabled residents through the Warren County Transportation (WCT) system. The funds available to Warren County in 2026 are: $856,452.  This funding is part of the county’s existing paratransit program. The program’s 2026 budget goals and objectives will be reviewed.

Individuals may submit written comments and recommendations to the Warren County Department of Human Services on or before September 3, 2025 via mail at: 1 Shotwell Drive, Belvidere, NJ 07823 attention Deirdre Bassin, or email at: humanservices@co.warren.nj.us. 

For additional information, contact Deirdre Bassin at 908-475-6331.
Released by: Deirdre Bassin, Transportation Coordinator

AVISO DE AUDIENCIA PÚBLICA: SUBVENCIÓN DE INGRESOS DE CASINO 2026

El Departamento de Servicios Humanos del Condado de Warren, División de Administración, anuncia que se llevará a cabo una audiencia pública el jueves 4 de septiembre de 2025 a las 1:30 pm para discutir la solicitud de Subvención de Ingresos de Casino 2025. Esta reunión se llevará a cabo en persona en la Biblioteca Richard D. Gardner del Condado de Warren, 2 Shotwell Drive, Belvidere, NJ 07823 y virtualmente a través de Microsoft Teams, ID de reunión: 220 070 638 123 9, Código de acceso: af26ZY3J.

Los fondos de ingresos de casino para el año calendario 2026 están disponibles entre el 1 de enero de 2026 y el 31 de diciembre de 2026 para servicios de transportacion para ciudadanos mayores y residentes discapacitados a través del sistema de Transporte del Condado de Warren (WCT). Los fondos disponibles para el Condado de Warren en 2026 son: $856,452. Este financiamiento es parte del programa de transportacion para personas con movilidad reducida existente del condado. Se revisarán las metas y objetivos del presupuesto del programa para 2025.

Las personas pueden enviar comentarios y recomendaciones por escrito al Departamento de Servicios Humanos del Condado de Warren antes del 3 de septiembre de 2025 por correo a: 1 Shotwell Drive, Belvidere, NJ 07823, a la atención de Deirdre Bassin, o por correo electrónico a: humanservices@co.warren.nj.us.

Para obtener información adicional, comuníquese con Deirdre Bassin al 908-475-6331.
Publicado por: Deirdre Bassin, Coordinadora de Transportacion